Wednesday, 29 January 2014
Tuesday, 28 January 2014
3rd dialogue at the restaurant
Complaint 1
C: Excuse me.
I’ve been waiting for an hour for my food and now that I get it, it’s
completely cold
W: I am sorry but
that’s not my fault. We have a new cook who’s still not familiar with
everything and we have unexpectedly many guests so things can take a while
C: Well, so
please take the food with you and bring me a warm one
Complaint 2
C: Excuse me!
W: Yes please.
C: I’ve been
waiting for an hour for my food and now it’s completely cold.
W: I’m very sorry.
We have unexpectedly many guests and that’s why there are some delays in the
kitchen. May I take your food with me and bring you another fresh one? Would
that be OK for you?
C: Yes, please
W: There you are.
Here’s your fresh food. Sorry again. I apologize. May I offer you some coffee
and dessert on the house?
C: Yes, please
W: Thanks a lot and
have a nice meal sir
Monday, 27 January 2014
2nd dialogue at the restaurant
W: Follow me
W: Can I offer
you a drink?
C: Yes. Could I have
a coke please?
W: A coke,
certainly and for you sir?
C: Water?
W: Want some
water? Certainly… Here are your menus
C: Thanks
W: I’ll be right
back
C: Well, There’s
chicken with peas and potato with gravy. Seems good. What about you?
C2: I might get
chicken. I'll wait to see whether the soup is very spicy. If it’s not very
spicy, I’ll get it but otherwise I’m gonna get the chicken as well
W: Here’s your
glass of coke sir and some water
C: Thank you
W: Have you got
any questions about the menu?
C2: Yes I was just
wondering whether your soup... is it very spicy?
W: Actually, it
is a very spicy soup ....
C2: Ah OK
W: I quite like spicy food
W: I quite like spicy food
W: Ok. Are you
ready to order?
C1: Yes. Chicken
with peas and potatoes and gravy
W: Chicken with
peas, potato and gravy
C2: Yes please...
Can I have chicken as well?
W: Sure
C2: Can I have it
with chips?
W: Chicken with
chips
C2: Please
W: OK
C1: It’s a bit
unhealthy. Isn’t it Mat? How about some salad?
C2 Yeah… You wanna
share a salad?
C1 Yeah…
C2: We will have
the salad to share so…
W: Certainly.
So, the chicken, potato, peas and gravy for you sir
C1: Thank you
W: And the
chicken with chips and a salad to share
C: Please
W: I’ll be one
moment
C1: Thank you
C2: Thank you
W: Can I take
you anything else?
C1: I think we are
Ok
W: Hi Here we
have your salad and for you sir
C1: Thank you
C2:
I think I want what you got… Thank you
W: No problem.
Shall I take you anything else?
C2: That will be ok
W: Thanks very
much
C: Thank you
C2: Hmmmm! Mine
smells delicious
C1 Yeah, I can smell
mine. It’s good
C2 Beautiful!
C2: A lettuce and a
chicken.. It's so salty and oily may not be healthy but enjoy
C1: Yeah, definitely
C2: Are your peas
nice?
C1: I’ll tell you in
a minute
C2: Love your
meals John
C1 Yes, Very nice
Beautiful thank
you
C2: I’m so full
C1: It’s a good meal
C2: Yeah,
definitely. And all was nice
C1: Yes, plenty to
eat
C2: Do you want to
have a coffee or…?
C1: No, not really.
I’m ok
C2: You’re ok? No
dessert?
C1: No
C2: I think I’m
done as well.
C1:Ok
C2: Should we ask
for the bill?
C1: Sounds good
C2: Excuse me!
W: Yes, sir. How
was your meal?
C2: It was really
nice
W: Oh terrific
C2: We’re gonna
miss out on dessert. Can we have the bill please?
W: Oh ok. Right
away. I’ll be right back
C2: Thank you
C1: Thanks
W: Here you are,
gentlemen.
C1: Thank you
C1: Thank you
W: Thanks sir…
Ok ..... It’s my share.
Ok ..... It’s my share.
C1: Oh! It’s very
nice of you. Thanks Mat!
C2: Here you are
W: Thank you
C2: Thanks a lot
C2 Shall we get?
C1: Yeah!
C2: Thanks very
much
W: Have a good
day
Sunday, 26 January 2014
1st dialogue at the restaurant.
-Hello
sir! Are you dining alone?
-Yes. A
table for one, please
- Smoking
or non- smoking?
-Non-smoking please
-I have a
table for you. Please follow me. Would you like a drink with your meal sir?
-Can I
see the wine list please? Thank you
-I can
recommend the house red. It’s a dry wine
from the Hunter valley here in New South Wales
-Ok. I’ll
have a bottle of the house red please
-Certainly sir. Here’s tonight’s menu.
The waitress will be with you shortly to take your order
-Ok Thank
you.
-Would
you like to let it breathe for a little while or shall I pour it now?
-I’ll
have a glass now please
-Are you
ready for me to take your order?
-Yes.
I’ll have the T-bone steak please
-How
would you like it cooked?
-Medium
rare
-Ok. That
is served with our seasonal vegetables and your choice of jacket potato or
chips
-Jacket
potato please. I haven’t had jacket potato for a long time
-Ok.
That’s one T-bone steak medium rare with seasonal vegetables and a jacket
potato
-Yes,
thank you
-Is
everything ok sir?
-Yes,
that was delicious thank you
-Would
you like some dessert? We have cheese on biscuits, fresh apple pie and
chocolate éclairs
-Oh yes.
I’ll have a chocolate éclair please
-Can I
get you anything else?
-Yes, I’d
like a cafe latte please
-I’ll
bring it to you in a moment
-Could I
have the bill please?
-Certainly. I’ll get it for you. Would you like to pay now or shall I charge it
to your room?
-I’d
rather pay now please
-I will
be back with the bill
-Ok. So
you had T-bone steak, a bottle of the house red, a chocolate éclair and a cup
of coffee. That will be 36.74
-Is
service included?
-Yes.
That includes tax and 10% service charge
-Here’s
40 dollars. You can keep the change
-Thank
you very much
-Thank
you. Good bye
-Good bye
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